REGULAR SHIPPING
Origin: Melbourne

YOUR LOCATION  ESTIMATED TIME
Metro CBD Areas VIC, NSW, QLD, SA, ACT 3-5 Business Days
Regional VIC, NSW, QLD, SA, ACT 4-8 Business Days
Inner Regional Areas (excludes QLD, TAS, WA) 5-8 Business Days
Regional QLD, TAS, WA 7-10 Business Days


*We endeavour to dispatch all orders placed before midday (AEDT) on the same business day and all orders placed after midday (AEDT) will be dispatched on the next business day. Delivery time frames begin from when you receive your shipping notification, not from when your order is placed on the Cable Melbourne website.
Please note the above delivery time frames are indicative only and are subject to the Australia Post delivery networks which may be susceptible to delays in the lead up to Christmas due to higher volumes than usual. We recommend placing your orders well in advance to prevent disappointment.

EXPRESS SHIPPING
Origin: Melbourne

YOUR LOCATION  EXPECTED TIME
Metro CBD Areas VIC, NSW, QLD, SA, ACT 1 Business Day
Regional VIC, NSW, QLD, SA, ACT 1-2 Business Days
Inner Regional Areas (excludes QLD, TAS, WA) 2-5 Business Days
Regional QLD, TAS, WA 2-5 Business Days


*Please note that express shipping is charged at AUD$15 flat rate per order. Australia Post Express Post time frames begin from when you receive your shipping notification, not from when your order is placed on the Cable Melbourne website. We endeavour to dispatch all orders placed before midday (AEDT) on the same business day and all orders placed after midday (AEDT) will be dispatched on the next business day.

Please note the above delivery time frames are indicative only and are subject to the Australia Post delivery networks which may be susceptible to delays in the lead up to Christmas due to higher volumes than usual. We recommend placing your orders well in advance to prevent disappointment.

AUSTRALIAN ORDERS

FREE Standard Shipping Australia wide for all purchases OVER $150.00

Standard Shipping times apply for all orders UNDER $150 - a standard $10.00 shipping fee will apply.

Australia Post - Express Post is available and will cost $15 per order chargable at checkout.

Your order will be delivered by Australia Post through an E-Parcel service in approx. 1-5 business days.

Tracking from Australia Post E-Parcel will be emailed directly to the customer notifying the status of the parcel.

CANCELLATIONS

Should you wish to cancel your order, you must email us immediately. Majority of orders are dispatched by 1:30 pm the day the order is placed – unless it is placed during the weekend or on a public holiday. Please note that shipped orders cannot be cancelled. A signature will be required on delivery unless notified by customer.

INTERNATIONAL ORDERS
International freight charges are as follows and will be sent via Australia Post with tracking:

USA, UK, Hong Kong $35.00
Cable Melbourne is not responsible for loss or damage of your order in transit. This responsibility is passed on to you as soon as we hand your order over to the shipping company.

International customers may have to pay import duties and/or customs clearance fees. For information, please contact your local customs office. Country-specific customs duties, taxes and clearance fees are the responsibility of each individual customer. Unclaimed or refused deliveries may incur additional fees.

Please note, Cable Melbourne is unable to refund duties and taxes for international orders that are returned. Depending on the country, you may be able to contact your local customs offices directly for a refund of these costs. Please contact your local customs offices for more information regarding duties and taxes.

DELAYS

Delivery delays may occur during high volume and peak periods or due to unforeseen reasons. During these times, please allow an additional 3 business days for your order to be delivered. In the event that your order is affected by delay, Customer Care will contact you immediately or if you have any concerns, please contact info@cablemelbourne.com.