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    ARE THERE ANY OTHER ADDITIONAL COSTS?

    There are no other additional costs to Australian customers. International customers might have to pay an import duty. For information, please contact your local customs office. Duty is not paid by us and is the responsibility of each individual customer.

    HOW LONG DOES MY ORDER TAKE TO ARRIVE?

    Once your order is dispatched, Australian deliveries take 1-7 working days to arrive depending on location, and International deliveries usually take 5-10 working days.

    CAN I RETURN MY PURCHASE IN STORE?

    Yes, you will have 14 days from the invoice date to return or exchange your purchase. Armadale, Brighton, Carlton, Bowral, Hyde Park, St Ives, Albert Park & Canberra will accept online returns.

    WHAT ARE MY ALTERNATE PAYMENT OPTIONS?

    We accept Visa, Master Card, AMEX, Paypal and Afterpay only.

    WHAT ARE THE SHIPPING COSTS?

    We offer FREE delivery for all orders over $100 within Australia. For international deliveries, shipping charges apply, please refer to our SHIPPING information. Express Post is available at an additional cost at checkout.

    WHAT COUNTRIES DO YOU SHIP TO?

    New Zealand, UK, USA, and Hong Kong.

    WHAT CURRENCY AM I BEING CHARGED IN?

    All payments are processed in Australian Dollars and converted to the local currency by your credit card provider.

    In these Terms and Conditions "we" and "us" mean GKS STUDIO DESIGN Pty Ltd trading as CABLE MELBOURNE ABN 40 122 801 156, the Website Owner, and "you" means you the customer or site visitor. Please read the Terms and Conditions carefully before placing any orders on www.cablemelbourne.com

    These Terms and Conditions together with your order constitute the entire contract between us and you for the supply of products. No other Terms and Conditions will apply. The contract may not be altered unless agreed to by us in writing or via email.

    INFORMATION ON THIS WEBSITE

    Cable Melbourne aims to keep content as up-to-date and accurate as possible. Cable Melbourne makes no representation, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of the information contained in the website.
    Cable Melbourne does not accept responsibility for any errors, or omissions in the site contents. Although, Cable Melbourne will be pleased to correct any errors displayed on our web pages. Cable Melbourne reserves the right to change or discontinue any aspect or feature of this website.
    Cable Melbourne does not accept any liability for any loss or damage suffered (directly or indirectly) by making use of the site's information. Nor can we guarantee that pages will display correctly in all web browsers or that the website will be online at all times. We cannot accept responsibility for events publicised on our site and we advise anyone planning to attend at an event listed to recheck details. Cable Melbourne cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may happen when accessing this website. With any Links posted, the onus is on the visitor and Cable Melbourne is not responsible in any way for any of their contents.

    COLOURS

    Please note that colours of products will sometimes vary depending on the quality and make of the computer monitors they are being viewed on. Shoes may be returned where the customer finds this colour variation unacceptable in accordance with the Returns Policy.

    LEGAL CAPACITY TO TRANSACT

    If you are under the age of eighteen (18) years you CANNOT place orders with Cable Melbourne on-line store. By accepting these Terms and Conditions you acknowledge that you are over the age of eighteen (18) years. Should Cable Melbourne suffer any damage or other losses as a result of a transaction entered into by a minor, Cable Melbourne reserves the right to seek compensation for such losses from the parents or guardians of the minor who caused any order(s) to be placed with Cable Melbourne.

    OUR LIABILITY

    We will not be liable for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind whatsoever arising and whether caused by tort (including negligence), breach of contract or otherwise. Our maximum aggregate liability for any products supplied to you whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the amount payable by you to us in respect of the products(s) in question.

    CREDIT CARD FRAUD

    Whilst Cable Melbourne employs the latest in Secure Sockets Layer (SSL) technology software for its transactions with our customers, Cable Melbourne will not be responsible for any damages, consequential losses (whether direct or indirect) suffered by a customer whose credit card is fraudulently used or is used in an un-authorised manner.

    GOVERNING LAW

    These Terms and Conditions shall be governed by and construed in accordance with the laws of Victoria, Australia and shall be subject to the non-exclusive jurisdiction of the courts of Victoria, Australia.

    OUR GUARANTEE

    Cable Melbourne strives on providing excellent customer service to all its customers, and we are determined to ensure you are happy and satisfied with your order. If you have any concerns or questions regarding your order please email info@cablemelbourne.com and we will try our best to rectify the situation for you as soon as possible.

    PRICES

    Cable Melbourne always seeks to list products at competitive prices. Cable Melbourne reserves the right to change prices for products displayed on our online site at any time. The price payable for the Goods shall be THE price applicable on the date the Goods are confirmed as ordered. Advertised prices are in Australian Dollars and are all inclusive of GST. Sometimes typographical or human errors may occur, in which case we will try our best to quickly rectify, but we hold no responsibility for.

    GST

    Cable Melbourne prices are inclusive of the 10% GST charge on purchases. If purchasing from overseas, the GST will be removed at checkout once the Country is selected.

    CURRENCY

    All prices shown are in Australian dollars, and all orders will be charged in Australian dollars. A foreign currency ESTIMATE is available for major currencies, which is based on a weekly updated exchange rate taken from www.xe.com

    ORDER ACCEPTANCE

    Once order placement has occurred, you are engaged in a contract that sees you unconditionally accept the prices and descriptions of the items you have ordered. Once an order has been placed with Cable Melbourne on-line store, you will receive an email confirmation of payment. This email does not promote acceptance of the order, it is simply a confirmation that we have received it.

    Unless an order is cancelled by you, the buyer, order acceptance does not occur until Cable Melbourne has emailed you informing you that your order has been dispatched. Once this has occurred, the sale contract has concluded.

    If we are unable to obtain authorisation for payment or in the case where we may suspect fraudulent use of credit card - we reserve the right to not accept your order. We also reserve the right to not accept your order if certain shipping restrictions apply for the area of delivery, or if the item ordered is out or stock or withdrawn from sale for any particular reason. In all of these instances you will receive an explanatory email promptly after order placement.

    FORCE MAJEURE

    Cable Melbourne shall not be liable for any delay in performing any of its obligations under these Terms and Conditions if such delay is caused by circumstances beyond the reasonable control of Cable Melbourne and Cable Melbourne shall be entitled to a reasonable extension of time for the performance of such obligations.

    OTHER TERMS

    We do not guarantee continuous, uninterrupted or secure access to our website and operation of our website may be interfered with or adversely affected by numerous factors or circumstances beyond of our control. For further information, about any of the information in this statement, please contact us via email at info@cablemelbourne.com. From time to time we may change the Terms and Conditions on www.cablemelbourne.com, so please make sure you have read our Terms and Conditions at the time of purchase. Your continued use of our site will signify your acceptance of these changes.

    CABLE MELBOURNE knows that you care how information about you is used and shared, and we appreciate your trust and want you to feel confident in our services and security as it relates to your personal information. This notice describes our privacy policy. By visiting CABLE MELBOURNE, you are accepting the practices described in this Privacy Notice.

    Ensuring that your information is secured is of utmost importance to us. To register for email updates, we will need to know your name, mailing address and email address.

    When processing your order online we require your billing address, shipping address, telephone number, credit card number and expiration date. If necessary, these details may be shared with a credit reference agency to verify your order. This is a standard requirement for all on-line transactions when a credit card is used.

    We do not use your personal information for anything other than processing your order and sending you occasional email updates. Email updates can easily be 'unsubscribed' to at any time.

    We use SSL technology to protect the security of your credit card information as it is transmitted to us. SSL is the gold standard in encryption technology.

    Questions regarding our Terms & Conditions, Privacy Statement, or other policy related material can be directed to our support staff by clicking on the "Contact Us" link in the side menu. Or you can email us at: info@cablemelbourne.com.au

    Measurement Guide

    The following chart will help you to match your usual size between the different countries outlined below.

    Garment Care

    Please always read the care instructions thoroughly on your garment. This can be found generally on the side seam, inside your garment.
    Click here to view our Merino care recommendations.